Application Support Analyst

Title Application Support Analyst Category Service Desk / End User Services City Liverpool, England - North West, United Kingdom Job Description Application Support Analyst Position Description CGI, one of the big five IT and business process firms in the world, is currently growing it’s digital team of agile specialists, building and delivering user centred services and solutions in partnership with our clients based across the UK. If you’re looking for a challenge that stretches your talents and you want to make a real difference in people’s lives, come and help us support the digital transformation of the UK. We need Application Support Analysts to work with high profile public and commercial clients, building systems that make the everyday easier.We are looking for talented individuals with a passion for the latest technological trends and open source technologies, to join our Service Devops teams and to help us support, build and enhance various business critical applications. As an award winning employer, CGI offers a competitive compensation package with opportunities for training to certified level and beyond, career growth and professional development. Flexible hours and remote working from home, excellent benefits including pension and 2.5% share purchase matching schemes. 1 day per year paid volunteering in any worthwhile area of your choice and up to 25 days per year leave with option to purchase additional days. Your future duties and responsibilities The Application Support Analyst will join the Service Team working predominantly in service delivery but also engage with the project delivery teams and project managers.The Application Support Analyst contributes to the team in managing and fulfilling Service Requests, incidents, problems and changes. They take personal responsibility for resolution of support incidents in line with the SLA or OLA, managing their own workload and supporting others. Required qualifications to be successful in this role ● Backend Java development experience● Frontend UI development experience● Good communication skills● Willingness to learn continuously and actively grow your career● Understanding of industry standards and best practice● Experience of modern source code management approaches● Experience of development using open source technologies● Experience of troubleshooting complex technical issues.● Excellent attention to detail● Awareness of DevOps and Agile Principles● Commercial experience in:○ Java 7 / 8○ Angular○ Javascript○ Spring○ Hibernate○ Oracle Database○ SQL○ WebLogic○ PostgresDesirable skills● Front End UI experience● Experience of SOA, middleware and microservices● Experience of application servers and/or serverless technologies● Experience of working in an application support and development environment● Experience of development and deployment in a cloud containerised environment● Experience of Continuous Integration and Delivery● Experience of using Windows and Linux Operating Systems● Experience of working in an ITIL Environment● Knowledge of Documentum Content ManagementOther● Occasional travel to other parts of the UK may be required.● Candidate must be eligible for and willing to fo through UK Security Clearance. Build your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.

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Job Overview

ID:

258482

Date Posted:

Posted 5 days ago

Expiration Date:

03/06/2021

Location:

Liverpool

Salary:

Competitive

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