HR Admin - COVID Support Contract

HR Admin - COVID Support

Location: Remote/Chester or Camberley Offices when the sites open in 2021

Duration: 6 months

Rate £Competitive FTC

Overview of Role

As the HR Admin you will be supporting the Life Events area of Shared Services who manage employee life cycle events including onboarding new employees, complex leave of absence such as Maternity, Shared Parental leaves and Life Events such as Critical Events, Transgender support, Domestic Violence support, Survivor Support

This role is responsible for delivering COVID-19 critical event support to employees and managers of my client through a variety of channels which may include telephone and email.

Requirements

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Managing end to end Covid-19 cases for all EMEA Life Events ensuring support provided to employees/managers.
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Managing queries from internal and external partners in relation to Covid-19 cases
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Confidently managing difficult conversations at moments that matter to employee.
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Ensuring the case management tool is kept up to date and accurately reflects current employee status.
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Escalate as appropriate within team leadership structure in line with current processes.
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Conducting due diligence to ensure all appropriate actions are taken
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Other Life Event duties as directed by Team Lead

TO APPLY PLEASE EMAIL YOUR CV TO [1]

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy and operates as an equal opportunities employer.


References

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